Citizens primarily resort to searching online for helpline of various brands.

Citizens primarily resort to searching online for helpline of various brands. The fraudsters can get contact details right from the company’s open access fora or can spoof a website that looks the same as original to steal data. Likewise, the fraudsters create websites with alternative contact numbers for lodging a complaint. Once a person lodges complaint, he/she is asked to make payment towards various charges. The caller can also assure the citizens that they wanted the bank account details for refund but once the bank and account details are provided, the fraudsters transfer the funds.